All Soulani orders are processed with intention and care. Please allow 1–3 business days for processing and verification before your order ships.

Domestic Shipping (U.S.)

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days (if available)

 International Shipping

• Standard International: 7–14 business days
  Delivery time varies based on destination and customs processing.

 Tracking Information

Once your order ships, a tracking number will be emailed to you automatically.
Please make sure your shipping address is correct at checkout — Soulani is not responsible for lost packages due to incorrect addresses.

 Lost or Stolen Packages

If a package is marked delivered but you did not receive it, please contact your local carrier. While we will support you in the process, Soulani is not responsible for packages once they are confirmed delivered by the carrier.